Archive for September, 2009

970. Shadowed by the Past: Outmoded Soviet-era practices still hamper teaching and innovation in Eastern Europe

Tuesday, September 29th, 2009

Folks:

The posting below provides a look at engineering education in Eastern Europe and is from the Summer 2009 issue of f ASEE Prism. It is by  by Thomas K. Grose, Prism’s chief correspondent, based in the United Kingdom.  http://www.asee.org/prism/. Copyright © 2009 ASEE, all rights reserved. Reprinted with permission.

Rick Reis

reis@stanford.edu

UP NEXT: Scoring on Sabbaticals

Tomorrow’s Academia

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SHADOWED BY THE PAST

Outmoded Soviet-era practices still hamper teaching and innovation in Eastern Europe.

Imagine a gasoline-powered car that offers excellent fuel efficiency and very low emissions. That’s the promise of a hot new technology called HCCI, or homogenous charge compression ignition. HCCI internal-combustion engines forgo spark plugs to ignite the gasoline/air mix, relying instead on compression, like diesel engines. HCCI engines are tantalizingly close to commercial fruition, but a few hurdles must first be overcome. For instance, “controlling the combustion is a nightmare,” says Csaba Tóth-Nagy, an associate professor of mechanical engineering at Hungary’s Széchenyi István University. He has patented possible solutions, but finds he can’t market them. Most venture capital comes from abroad – “I’ve not really met a Hungarian venture capitalist,” Tóth-Nagy says glumly – yet he doesn’t expect much help from either the government or universities in connecting with investors.

The frustration voiced by Tóth-Nagy is not uncommon among entrepreneurial engineering educators in Eastern Europe. Nearly two decades after the former Soviet Union crumbled, leaving member and satellite states to their own devices, many of these formerly communist countries are still grappling with the transition to market capitalism. Their once impressive engineering schools, no longer called upon to produce technocrats for lumbering, state-run heavy industries, are not yet geared to a 21st-century, knowledge-based economy. Many young graduates lack the skills and flexibility needed by high-tech industries. And when innovative engineers like Tóth-Nagy emerge – he did his graduate work in the United States – the money and support aren’t there to turn their inventions into commercial ventures.

Although many of the region’s economies expanded rapidly on being freed from the restrictions of state planning, not all of them used that newfound wealth to adequately fund engineering and science education or academic research. And those that did spend didn’t always spend wisely. The result is a patchy record. Poland and Romania have improved facilities. But Hungarian engineering schools still have too many overlapping departments and too much bureaucracy, which wastes resources. The Czech Republic, though it has one of the area’s healthiest research and development budgets, is still dogged by a creaking academic infrastructure.

A Bright Spot in Estonia

There are notable exceptions to this picture. “People lump Eastern Europe as one place, but really it is not homogenous,” explains Yiannis Pavlou, general manager for National Instruments, Eastern Europe, based in Budapest. “The key difference among countries is funding.”

Consider Estonia. There, government funding for engineering and science remains a “high priority” and – so far – safe from cuts, even though the global recession has ravaged Estonia’s economy, says Jakob Kübarsepp, academic vice rector of the Tallinn University of Technology. Moreover, the state funds several programs to help academics commercialize their research. Six years ago, it partnered with the university to open a technology park on campus, which is currently incubating around 150 high-tech hopefuls.

And then there’s Bulgaria. The University of Sofia’s classrooms and labs were state of the art when Orlin D. Velev earned his Ph.D. there in 1996. No more. “Now it is really starting to fall apart,” says Velev, a professor of chemical and biomolecular engineering at North Carolina State University. Engineering has lost prestige in Bulgaria; smart young people have been gravitating to law and business. State support for engineering and science education has nosedived since Velev’s days there, along with demand for engineers – even though, before the current slowdown, Bulgaria’s market economy was booming.

Meanwhile, the twin mallets of the credit crunch and recession are pummeling the region. While no country has escaped the pain, some are faring better than others. Poland, Slovenia, and the Czech Republic are among a handful of states that may sidestep the worst of the downturn. Poland’s economy may even grow 1 percent. Anemic? You bet. But, it’s still growth – a rare commodity in this global slowdown. By contrast, Hungary’s GDP is expected to fall by 5 percent. The outlook in Romania, Croatia, and Latvia is similarly bleak.

The extent to which the recession will affect efforts to fund, rejuvenate, and upgrade engineering education in Eastern Europe remains a hard call this early into the downward spiral. Most schools will very likely feel at least a pinch, if not an outright jolt. Romania has been spending 6 percent of GDP on higher education. But with its economy contracting, even if it sticks to that formula, there will be less money for schools. Hungarian companies pay a 1 percent tax to fund higher education. That pot of money will almost certainly shrink along with corporate revenues. Many strapped countries have responded by cutting or freezing public-sector wages, and in some cases, that includes faculty pay.

Aging Faculty ‘Time Bomb’

Despite the variance in the state of engineering education in Eastern Europe, there are issues and problems that tend to be common to all countries in the region.

The majority of schools have huge rosters of engineering faculty nearing retirement, and not all have sufficient numbers of younger professors to replace them. In Bulgaria, many engineering doctorates from Velev’s generation headed for the United States, creating a brain drain. He calls the pending retirement of older Bulgarian professors “a ticking time bomb.” In addition, European Union membership has given academics the opportunity to do research in Western Europe. Many jump at the chance. Zoltan K. Nagy, a chemical engineering senior lecturer at Britain’s Loughborough University, estimates that the top 10 percent of engineering Ph.D.’s in his native Romania head west. In Hungary, there have been some efforts to replenish teacher ranks. The Széchenyi István University has hired 30 engineering Ph.D.’s and expects to bring on board another 50 by 2011. Most of the new hires, like Tóth-Nagy, have spent time at Western universities, and their experience overseas should eventually provide payoffs for Hungary and its schools. But for now, Tóth-Nagy says, “the result is, there’s a big age gap” between the cadre of older professors and the new crop who are mainly in their 30s, with few associate professors between them.

Efforts to recruit more faculty or lure doctorates back from overseas are hurt by another, perennial issue: poor pay. In Poland, the best teachers earn extra income as industrial consultants. Even in countries like Estonia, where faculty salaries have skyrocketed in recent years, paychecks are still relatively slim. Salaries average around $3,400 a month, about half what academics earn in neighboring Finland or Sweden.

Despite the upheaval and crummy pay, most older faculty typically still have a firm grasp of the subjects they teach and remain up to date. A bigger problem is that, because of their roots in socialist systems, few of the older generation fully understand business or have entrepreneurial instincts. Many don’t know how to write proposals and compete for grants. Because of this absence of business savvy and competitiveness, they aren’t able to pass along these much-needed skills to their students. “And nowadays,” says Loughborough’s Nagy, “that is important.”

Few Hands-on Projects

In the classroom, the approach to teaching is still heavily theoretical, though there are exceptions. Polish schools have made strides in introducing a more practical approach to engineering education. But across the region, the default teaching method remains the lecture. Though younger faculty are more open to using hands-on projects, workshops, and team assignments, by and large, these remain sparsely used pedagogical concepts. Adriana Garboan, a soon-to-graduate Romanian electrical engineering student, says she wishes she had had more practical lessons. “It is easy to forget things if you do nothing hands on,” she explains.

Still, even younger academics who see the benefits of practice-based courses are loath to criticize theoretical teaching, since it’s a method that has served them well. “I loved my education; it gave me a big boost into grad school,” says Petia Vlahovska, a Bulgarian assistant professor of chemical engineering at Dartmouth University. But she also sees how well-equipped her American students are to solve real-world projects. “I still don’t know which system is better – I suspect the truth is somewhere in between.”

Eastern European teaching methods also don’t prepare students for the work environment. “What is lacking is a work ethic,” says National Instuments’ Pavlou. Students’ grades are determined by a few comprehensive exams. Compare that to the United States, where students are continually expected to deliver, be it through projects or homework – a deadline-driven system that readies them for the expectations of industry.

Most countries have signed on to the Bologna Accord – which is harmonizing degree programs across Europe – and are changing from the old, five-year undergraduate model to a three-year baccalaureate degree and two-year master’s degree system. There are “teething problems,” admits Agnes Toth, a professor at the Budapest Polytechnic University. For example, B.Sc. students graduate in late January, and most quickly find jobs. As a result, “we’ve seen a definite decline in master’s level studies,” Toth says. But, she reflects, “for industry, this is a good thing.”

It also shows, adds Norbert Kraker, president of the International Society for Engineering Education, that “even in the recession, engineers are still in demand” in Eastern Europe. What’s less clear is whether enough countries in the region fully appreciate the need to invest strongly in engineering and technical schools – and in university teachers and researchers – as a means to build sustainable, knowledge-based economies once a recovery begins. Will the severe downturn be a wakeup call? Velev, for one, hopes so. Perhaps, he says, the economic shock will help countries like Bulgaria realize that a quick-buck economy isn’t as resilient as one built on smart technologies. “In the long term, it may be a correction that’s necessary.”

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969. Finding Ways to Help Students Answer Their Own Questions

Tuesday, September 29th, 2009

Folks:

The posting below looks at some ways to help students ask and answer their own questions about a particular topic.  It is by Nancy McClure  of Fairmont State College , Fairmont, West Virgina., and is from POD-IDEA Center Notes on Instruction series. POD is the Professional and Organizational Development Network [http://www.podnetwork.org/] and the IDEA Center is a nonprofit organization whose mission is to serve colleges and universities committed to improving learning, teaching, and leadership performance. [http://www.theideacenter.org/] ©2005. The IDEA Center. Reprinted with permission.

Regards,

Rick Reis

reis@stanford.edu

UP NEXT:  Shadowed by the Past: Outmoded Soviet-era practices still hamper teaching  and innovation in Eastern Europe

Tomorrow’s Teaching and Learning

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Finding Ways to Help Students Answer Their Own Questions

IDEA Item #2:

Background

Teachers who find ways to help their students answer their own questions are teachers who are helping their students become more metacognitive–or knowledgeable about and in control of their cognitive resources. Research on metacognition has focused on what students know about their thinking processes, what students do when trying to solve problems, and the development and use of compensatory strategies (1). The ability to reflect on one’s cognitive processes and to be aware of one’s activities while reading, listening, or solving problems has important implications for the student’s effectiveness as an active, planful learner. As an expert learner yourself, you automatically monitor your understanding and adjust by filtering irrelevant information and pursuing additional information as needed.

One strategy you use is to ask questions; as the expert learner, you know the kinds of questions to ask to get the information you need. Students’ question generation is a comprehension- monitoring device and helps them focus on content and main ideas. In addition, student questioning at higher cognitive levels is a necessary component of problem solving (2). Thus, in your role as an expert learner, teaching students to answer their own questions by asking the right questions is vital. Note that item #2 is correlated with eleven of the other “instructor method” items at .70 or higher.  The strongest relationships are with item #1 (displayed personal interest in students), item #4 (demonstrated the importance of the subject), item #6 (made clear how topics fit), item #10 (explained clearly), item #13 (introduced stimulating ideas), and item #15 (inspired students to set and achieve goals).

Helping students answer their own questions is also related to eight of the IDEA learning objectives items at levels higher than .60. Look for similarities in ratings on these items to assess your success in helping your students to develop metacognitive and problem-solving skills.

Helpful Hints

To help students answer their own questions, you need to first teach students to ask the right kinds of questions for the right purposes. Show students that questions can be structured around the types of information sought. For example, Bloom’s Taxonomy (3) of the cognitive domain provides a categorization of thought processes from least to most complex; a good framework for posing questions at increasingly higher levels of understanding. Providing students with question stems (4) will help them with this process. Another categorization of questions (5) describes questions as input (requiring recall of facts or derivations from sensory data); processing (requiring the drawing of relationships among data); or output (requiring students to hypothesize, speculate, create, generalize, evaluate). Once students understand that they need to identify what it is they want to know, they can then select the appropriate questions to ask.

Because generating their own questions will be new to most students, they will need encouragement. You can help students feel comfortable asking questions if you create an environment in which inquiry is not only accepted but fostered. By modeling the questioning process and scaffolding student discourse you can mold students’ actions, interactions, and thought processes (6). One way to begin would be to have students write questions prior to studying a new topic, performing a new task, or taking part in a new activity. Ask them to use the question stems to write a question at each level of thought. Use the students’ questions to quide investigations, activities, or discussions. During these, have students think about particular questions and seek answers through their interactions with the teacher and other students. Afterwards, have students reflect upon the questions they asked to determine if the questions helped them learn. At this time, too, have students write new questions based on their prior questions and the teaching/learning activities.

A third way to help students answer their own questions is to use teaching techniques that promote active learning (7). These are often inquiry-based methods and include, but are not limited to, the case-study approach, debates, role- playing activities, simulations, and problem-solving activities. Through participation in these and other active-learning activities, students learn to assume responsibility for their learning by identifying issues, asking questions, seeking information, and developing answers or creative solutions.

As the preceding hints indicate, finding ways to help students answer their own questions means becoming the type of teacher who structures the teaching/learning process to facilitate students’ assuming a more active role in their learning. Students who learn to ask the right questions will get answers that satisfy them.

Assessment Issues

To assess students’ ability to answer their own questions, you need to consider several aspects of the teaching/learning experience. First, you and the students must be clear on the objective of the learning activity. In addition, the teaching strategy you use will contribute to your choice of assessment technique. You and the students should also agree that learning to ask and answer their own questions is an ongoing and formative process. Because you are helping students become more metacognitive, you should have students engage in self-assessment. Make sure that students are learning to ask questions within the context of the content. Use checklists, learning logs, and dialogue journals to track students’ acquisition of self-assessment and questioning skills (8). For maximum benefit, couple these with other assessments of students’ learning to demonstrate the relationships of their questions to acquisition of new knowledge and skills. When students see that asking and answering their own questions is directly connected to more and better learning, their motivation and persistence will increase.

References and Resources

(1) Baker, L., & Brown, A. L. (1984). Metacognitive skills and reading. In P. D. Pearson (ed.) Handbook of Reading Research. New York: Longman.

(2) Zoller, U. (1987). The fostering of question- asking capability: A meaningful aspect of problem-solving in chemistry. Journal of Chemical Education, 64, 510-512.

(3) Bloom, B. S., Engelhart, J. B., Furst, E. J., Hill, W. H., & Krathwohl, D. R. (1956). Taxonomy of educational objectives: The classification of educational goal (Handbook 1: cognitive domain). New York: Longmans Green.

(4) Fowler, B. (1996). Bloom’s taxonomy and critical thinking. Longview Community College: Critical Thinking Across the Curriculum Project. Retrieved June 29, 2004, from http://www.kcmetro.cc.mo.us/longview/ctac/blooms.htm

(5) Pizzini, E. L., & Shepardson, D. P. (1991). Student questioning in the presence of the teacher during problem solving in science. School Science and Mathematics, 91, 348-352.

(6) Chin, C., Brown, D. E., & Bruce, B. C. (2002). Student-generated questions: A meaningful aspect of learning in science. International Journal of Science Education, 24(5), 521-549.

(7) Myers, C., & Jones, T. B. (1993). Promoting active learning: Strategies for the college classroom. San Francisco: Jossey Bass.

(8) North Central Regional Educational Laboratory. (1997). Critical issue: Ensuring equity with alternative assessment. Retrieved June 29, 2004, from http://www.ncrel.org/sdrs/areas/issues/methods/assment/as800.htm

IDEA Paper No. 31: Answering and Asking Questions, Cashin IDEA Paper No. 39: Establishing Rapport: Personal Interaction and Learning, Fleming IDEA Paper No. 34: Focusing On Active, Meaningful Learning, Stalheim-Smith

©2005 The IDEA Center This document may be reproduced for educational/training activities.

Reproduction for publication or sale may be done only with prior written permission of The IDEA Center.

This document may be reproduced for educational/training activities. Reproduction for publication or sale may be done only with prior written permission of The IDEA Center.

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968. Presidential Transitions: It’s Not the Position, It’s the Transition – Review

Tuesday, September 22nd, 2009

Folks:

The posting below is a review by Stephen Joel Trachtenberg of the book, Presidential Transitions: It’s Not the Position, It’s the Transition, by Patrick H. Sanaghan, Larry Goldstein, and Kathleen D. Gaval. Ace/Praeger Series on Higher Education. The review originally appeared in Planning for Higher Education. April – June, 2009. Planning for Higher Education.  37(3): 58-60.  © 1998-2009 by Society for College and University Planning (www.scup.org). Reprinted with permission. Planning for Higher Education book reviews appear at: (www.scup.org/phe).

Regards,

Rick Reis

reis@stanford.edu

UP NEXT: Finding Ways to Help Students Answer Their Own Questions

Tomorrow’s Academia

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Presidential Transitions: It’s Not the Position,  It’s the Transition  – Review

Anyone who reads Presidential Transitions, and this review should encourage you to do so, will notice immediately that I wrote the forward. The reader may wonder if I am double-dipping by writing a review, an idea that occurred to me and that I shared with the good people at the Society for College and University Planning (SCUP). They understood, but said, first, that they thought I could be even-handed and, second, that as a beloved ex-president and trusted advisor, I would now be able to bring a fresh perspective to the job. I agreed and I hope the reader will, too.

Patrick H. Sanaghan, Larry Goldstein, and Kathleen D. Gaval have written a book about process-about the one-time-only, make-or-break process of becoming a university president, and the subtitle of their book is also a warning to that end: It’s Not Just The Position, It’s The  Transition. They are right. Getting all the elements of a transition under control is daunting business, requiring caution, a keen eye for “pitfalls and potholes,” as they say, and the ability to simultaneously look at details and see broadly, to have both an intellectual and personal sense of the new institution (or the new assignment at the old institution), and to acquire-by homework and osmosis-the academic, social, financial, historical, and cultural facts and feel of the university in equal measure.

Presidential Transitions stresses the importance of having someone for the incoming president to talk to-someone who knows him or her, who is a friend, but who is also a realist. Whether the transition is inbound or outgoing-and I have looked at both sides now-nothing is more valuable. Making sense of any novel challenge is always difficult. Dealing with doubt or delusion can be equally debilitating and derailing. Whether we call it a reality check or a heart-to-heart makes no difference: some private and intimate conversation can clear the eyesight and the insight wonderfully well.

But I hasten to add that there is nothing touchy-feely about Presidential Transitions. The authors’ approach is workmanlike, relying on step-by-step procedures-all of which are handily summarized in an appendix-to organize the wheels and gears of the transition for the new president, the board of trustees, the senior staff, and the faculty. They cover everything from the search for a new president to the transition of the outgoing president in patient detail. Thus, it is not surprising that the number of steps the authors outline is overwhelming, but they are not naïve and state at the beginning that new presidents, and others, should pick those particular reviews, audits, and tactics that fit them-and the institution, for its part, should do the same. If some of the steps they outline for new presidents seem obvious-e.g., talk to people, consult your mentor, hold off on laying out your “vision”-it seems to me that leaving out the obvious could marginalize the utilitarian or even incline some to overlook important components of a complex process. Better to be thorough, and the authors are.

Their thoroughness extends to providing primary sources for their research on transitions in the form of transcribed interviews with presidents, past presidents, and others. What their subjects have to say is personal and specific to a time and place and may not apply in all cases, naturally, but it is helpful to read how these individuals faced different problems or novelties and easy enough to see analogies in one’s own experience. The inclusion of these interviews, all of which are apposite to the authors’ narrative, enriches their research and adds a level of validation.

It is also, and unfortunately, possible to be too thorough, which leads to one of the few criticisms I have of the book. The authors devote a 25-page chapter to “Avoiding Mishaps And Self-inflicted Wounds.” There is no harm, I suppose, in reminding new presidents not to plagiarize, spend university money on personal expenses, drink to excess, smoke dope, or be overtly lecherous- or at least not to get caught doing things of this (alas too human) nature. Too many presidents seem to have forgotten, but a paragraph or two would have sufficed.

Perhaps I feel this way because I have recently ceased to be a university president after 30 years-11 at the University of Hartford and 19 at The George Washington University-without ever having been indicted for a crime or accused of an ethical lapse. So far, so good. In this way, I am very like most of my present and former brother and sister presidents. Our failings incline to lie elsewhere.

We run into more problems with our boards of trustees (or overseers, visitors, and fellows), especially at times of transition. Sanaghan, Goldstein, and Gaval have made a point of laying out the responsibilities of board members during both searches and transitions, and I applaud them for doing so. If I had to recommend Presidential Transitions to one specific audience, it would be board members: I would like them-I would like to require them-to read this book. In my own experience and in the experience of many colleagues over 30 years, boards have rarely done enough to make the search and transition as smooth and, more to the point, as reliable and effective as possible. Again, as they do for presidents, the authors offer step-by-step plans for how the board should deal with any contingency-or nearly so.

>From my emeritus vantage point, I would certainly add one thing for the board to give the president: a discretionary fund, the size of which would of course depend on the comparative wealth of the institution, but for a school similar to The George Washington University I think the number should be about $5 million. It sounds like a lot at first blush; it is not. The new president is going to be greeted with requests, grossly overt or fairly subtle, for things of value to  the faculty and administration. These will not be for a building or 10 new tenure-track positions, but rather comparatively modest requests-some of them actually worthy-for, say, specialized business software or funds for an academic conference on campus. They will not, in other words, be the sunk costs or permanent obligations of bricks and mortar and personnel, but once-and-only-once expenditures for something immediately useful to the operation, prestige, efficiency, or comfort of the university and, thus, deeply appreciated by faculty, students, and staff. Mind you, however, that modest expenses like these add up quickly, and having the money to satisfy a number of highly visible projects requested by faculty and staff will pay off.

The skeptical reader may think he or she is sniffing out a slush fund or a series of bribes in my suggestion. He or she is nearly correct. New university presidents, whatever their credentials and reputations, will always and inevitably face a period of curiosity, bordering on suspicion. It can be reduced to something like this: “So what has the new guy done for me?” The discretionary fund would provide the means to answer that question many times over. It will not buy off anyone or purchase loyalty, let alone love, but it will add a cushion of hospitality to the natural wariness of all members of the community during the first months of the new president’s tenure.

If there is to be a second edition of the book-and it deserves a wide audience-I would like to see one emendation and one addition. The emendation concerns students. The authors do not suggest including students in the 360º feedback process, in gathering information before the new president arrives, or in getting the lowdown on what’s happening on campus. They should: students have a lot of observations about what’s happening now; moreover, the university exists to instruct them and continues to exist because they pay tuition. They do suggest including students in the presidential search. I’m not keen on that. The students who participate will probably be gone when the new president arrives, and students’ outlooks are necessarily short term. But, of course, politics and optics may argue to the contrary. I prefer recent graduates to play the youth role.

The addition concerns the president who has made the transition to ex-president. He or she may experience a version of postpartum depression; expect it and find someone to talk to. He or she may incline to schadenfreude in the first acts of the new president; resist this, since it does no one any good at all. If the new president has problems, they are not yours, so let them be. Finally, he or she needs to get over the loss of prestige or perks. It happened to me: Shortly after I left the presidency of The George Washington University, I met former Secretary of State Madeleine Albright. A concerned friend, she asked me what I missed most, and I told her my car and driver. She looked at me-with pity? contempt? suppressed giggles?-and said, “Steve, I had a private plane.”

Of course, our situations, along with our pleasures and pains, are not identical, but have common denominators. Sanaghan, Goldstein, and Gaval have recognized the distinctions and the similarities in presidential transitions across a broad reach of institutions and, with tact and modesty, have made their findings useful on any campus.

967. Practical Considerations in Online Learning

Tuesday, September 22nd, 2009

Folks:

A lot has, and is, being written about on-line learning.  The posting below gives some useful and practical suggestions on how to manage on-line synchronous learning across time zones and cultures.   It is from Chapter 4, Practical Considerations in Online Learning, in the book, Building Online Learning Communities: Effective Strategies for the Virtual Classroom, second edition of Building Learning Communities in Cyberspace, by Rena M. Palloff and Keith Pratt. Published by Jossey-Bass, A Wiley Imprint, 989 Market Street, San Francisco, CA 94103-1741 [www.josseybass.com].  Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved. Reprinted with permission.

Regards,

Rick Reis

reis@stanford.edu

UP NEXT: Presidential Transitions: It’s Not the Position, It’s the Transition  – Review

Tomorrow’s Teaching and Learning

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Practical Considerations in Online Learning

In the previous two chapters, we discussed some human issues that arise as we form an online learning community. We also noted that online learning communities do not just happen but need to be created with good planning and forethought. Consequently, there are some practical considerations that must be taken into account if the class is to be successful. Included in these are time, size, cost, and security. Another consideration is the software used for the class, which we discuss in Chapter Five. The success or failure of an online endeavor depends on getting these practical considerations right.

ABOUT TIME

Concerns about time relate primarily to the amount of time required for participation on the part of both students and faculty. In this section, we discuss several of the concerns related to time: asynchronous and synchronous environments, time offline versus online, time constraints, and time management.

Asynchronous and Synchronous Environments

Online classes can be conducted either synchronously (real-time virtual classrooms or chat) or asynchronously, meaning that postings are staggered. Our preference, based on our experiences with online teaching, is for the asynchronous environment. It is the creation of community in that environment to which all of our previous discussion relates. The asynchronous environment allows participants to log on to the class or discussion at any time, think about what is being discussed, and post their own responses when they wish. However, recent advances in synchronous technology, as well as increasing skill with its use, are helping us see the benefits of this form of technology in community building and the delivery of an online class.

The challenge of conducting a synchronous meeting or class session is to coordinate time with a dispersed group and to facilitate it such a way that all “voices” are heard. Although many groups ask for the ability to have synchronous discussion (chat capability), we find that skill is needed on the part of the facilitator for productive discussion or participation or it will disintegrate into simple one-line contributions of minimal depth and wander off topic. It can replicate the face-to-face classroom in that the participant who is the fastest typist will probably contribute the greatest amount to the discussion, thus becoming the “loudest voice” in the group. In addition, contributions may end up out of sync; a participant may respond to a comment made several lines earlier but be unable to post that response immediately due to the number of people posting or the speed of the connection to the discussion. Some newer forms of technology, such as virtual classroom technology, have helped mitigate some of these concerns. Finkelstein (2006) notes that to make synchronous interaction and the use of virtual classrooms effective, an agreement must be struck between the instructor and participating learners. The instructor, in arranging the synchronous session, has determined that this is the optimal means by which to engage with learners in exploring content, in essence making the commitment not to waste learner time. Learners agree to minimize the distractions around them as they work synchronously and to use the time meaningfully.

If the group is internationally distributed, time differences become critical, as does the impact of culture on communication. Careful determination must be made of whose time zone will be used to conduct synchronous sessions. If students are located simultaneously in Europe, across the United States, and in Asia, as we have experienced in some of our classes, the challenge to hold synchronous sessions increases. Often the students themselves will resist using chat to communicate with one another in these circumstances and will remind their peers that time zone issues are a concern when the possibility of holding a chat session is raised.

Synchronous communication has become popular with those who need to conduct meetings with distributed work teams through technologies such as WebEx. Again, however, time zone concerns are crucial. We were asked to consult to a human resources staff person for a large multinational company that used a distributed team format. The manager of an internationally distributed team within the company was baffled when a Japanese member resigned. Upon investigation, she discovered that the team member was required to drive for two hours in the middle of the night in order to get to the office to participate in a synchronous team meeting. However, because it was not appropriate for him to complain to a superior, given his cultural background, he felt that his only option was to resign. Conversely, we worked with an agri-business firm located in the central part of the United States, Canada, and Mexico. In this case, the use of synchronous technology for training was useful because all participants were in the same time zone, thus creating ease of access and minimal inconvenience. As online distance learning programs attract an increasingly international market, educators will need to consider the impact of time and cultural differences on the conducting of courses.

The managers of an educational program being conducted completely online told us recently that they were resisting the addition of chat capability for their students because of concerns about time. Because the students in the program were globally distributed, theirs was a logistics concern. How would they b able to conduct a class meeting synchronously, given that their students were all over the world? On whose time schedule would these meetings be conducted? Would the schedule be determined by the instructor? The students? Whose time zone would win out? Although these may seem like small, petty issues to some, they become critical when an instructor or a participant is asked to get up in the middle of the night to participate in a class discussion. Certainly, this would reduce the quality of participation and thus erode a developing sense of community in the group. These are certainly not insurmountable concerns -rotation of times for meetings or multiple meetings might help overcome these challenges -but the point is that they need to be considered carefully.

Another concern in synchronous communication is the ease with which members can become confused and overloaded if guidelines for participation are not established at the start. As discussion occurs in real time, members may not be able to keep with the pace established. In an attempt to deal with this problem, many virtual classroom applications for synchronous communication include ways to signal for recognition -much like raising a hand in the face-to-face classroom. Although this helps create order out of possible chaos, it does not help stem a sense of overload as the discussion proceeds. Consequently, the facilitator should stop periodically and check to see whether there are questions from silent members or to break up the flow a bit. Finkelstein (2006) likens the role of the facilitator-instructor to a host at a successful dinner party. A good host prepares for his or her guests to arrive, welcomes them, assesses their mood and needs, helps them feel included in the conversation, and facilitates connection and conversation between them. Given that the synchronous virtual classroom most approaches what goes on face-to-face, he notes that it is easy to fall into an “autopilot” mode when working synchronously and forget that the learners are even present.

We do not mean to condemn synchronous communication, however. It clearly can be a dynamic and challenging setting in which to meet and can be especially useful in facilitating brainstorming and whiteboarding sessions. (Whiteboarding is writing or drawing on a shared screen.) A recent example of effective use of synchronous media has been Delgado Community College’s Summer Institute. Devastated by Hurricane Katrina in 2005, Delgado, located in New Orleans, has had to turn to the use of online classes in order to continue to serve its student body. The number of online courses being delivered by the institution has grown dramatically since the storm, and faculty have been anxious to receive training to improve course development and delivery. Prior to the storm, Delgado held a two-week, on-campus institute focused on the use of technology in the classroom. However, with staff, faculty, and students dispersed and with the new focus on online delivery, a decision was made to hold a one-week institute online. The response by faculty to this idea was extremely positive, and a one-week course that contained asynchronous discussion assignments for participants along with live webcasts and synchronous chat sessions was delivered. A week of real-time, synchronous sessions would have been extremely exhausting for all participants, but the combination of asynchronous and synchronous delivery created variety, as well as time for participating faculty to catch their breath.

As the Delgado example conveys, the key is to choose the appropriate synchronous media in an online course and to pay particular attention to good facilitation skills to make it effective and worth the time and effort it takes to arrange it. Designing a one-week institute clearly takes a great deal of time and effort. However, there are simple ways to include synchronous media in an online course. One of us uses chat regularly to hold online office hours or to set up a question and answer session for students. Chat can be a useful adjunctive tool in a predominantly asynchronous online class, but for it to be successful, the number of students participating should be small, the concerns and time zones of all participants must be considered, and guidelines for equal participation must be established in advance.

In asynchronous classes, members have the luxury of time. Posting can occur at the convenience of the participants, allowing them time to read, process, and respond. However, because participants can take their time, asynchronous classes need to take place over a much longer period, which should be factored into the planning. What might have been a weekend workshop may have to be stretched over one or two weeks to allow for full participation. The amount to be discussed in one week during a semester course may need to be pared down to manageable size in order for all participants to have an opportunity to read and respond. This is not to say that due dates and guidelines should not be established; we routinely set due dates for discussion postings in order to help students manage their time. Having the luxury of time does not mean letting things slide.

I really enjoy being able to do my work whenever I want to. Along with the flexibility it also gives me a sense of responsibility. Jason

966. Inclusive Teaching Strategies to Promote Non-Traditional Student Success

Tuesday, September 15th, 2009

Folks:

The posting below gives a somewhat different take on preparing non-traditional students for academic success.  It is by Julian Hermida, LL.B., LL.M., DCL, Ph.D., assistant professor and chair, Teaching and Learning Committee and Department of Law and Politics, Algoma University, Sault Ste. Marie, Ontario, Canada http://www.julianhermida.com She can be reached at: <Julian.Hermida@algomau.ca>

Regards,

Rick Reis

reis@stanford.edu

UP NEXT: Practical Considerations in Online Learning

Tomorrow’s Teaching and Learning

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Inclusive Teaching Strategies to Promote Non-Traditional Student Success

Introduction

It is a recurring complaint among university teachers that most of today’s students come underprepared to university (Gabriel, 2008; Côté & Allahar, 2007). The majority of these students are non-traditional, particularly mature, aboriginal, international, recent immigrant, first-generation, and visible minorities. North American universities and individual faculty members have been taking measures to help non-traditional students improve their skills and performance. Most of these initiatives are remedial in nature, i.e., they aim at equipping non-traditional students with the academic skills and knowledge of mainstream students and teachers (Tinto, 2008). Not surprisingly, these actions have proved inadequate to empower most minority students to succeed, as these measures neglect to acknowledge and incorporate the diverse values, beliefs, and skills that non-traditional students bring to the classroom.

Diverse worldviews

Non-traditional students are not underprepared.  Their preparation responds to a different way of seeing themselves and understanding the world that derives from their own cultures and traditions. This different way of seeing the world has repercussions in most academic areas. They influence the way students think, express themselves, interact in the classroom, and think in the disciplines. For example, many non-traditional students tend to see things in a subjective, inward-looking fashion (Haigh, 2009). Other students from non-Western societies are holistic in their thoughts. They tend to emphasize and value how things are interconnected. They tend to give contextual and emotional information. Some even show a tendency to digress when writing (Fox, 1994).

Inclusive teaching

So, instead of pushing non-traditional students to adopt North American mainstream academic skills, disciplinary perspectives, and thought processes, we should open our classroom doors to teaching disciplinary content and academic skills from a wide array of diverse traditions so that every single -mainstream and minority- student will feel included. This will prepare both mainstream and minority students to succeed as interculturally knowledgeable citizens in a globalized world (Schuerholz-Lehr, 2007).

Strategies for inclusive teaching

* Place student learning of diverse knowledge modes, and ways of generating, organizing, and expressing thought at the forefront of the curriculum. Include this within the course intended learning outcomes. And make explicit to your students that they will learn to approach the discipline and to generate, organize, and express thought from multiple traditions.

* Align your course so that the assessment and teaching and learning activities match your intended learning outcomes (Biggs, 2007).

* Change the preconception that non-Western ideas are exotic. Introduce non-Western knowledge modes, academic skills, and disciplinary content as something normal.

* Help your students see the intrinsic value of acquiring diverse, non-traditional ways of seeing the world. Include a wide array of non-Western and non-traditional worldviews and values, even if you do not have students from a certain culture. For example, even if you do not have aboriginal students, teach your students how to transmit knowledge through stories as is done in aboriginal communities (Charter, 1996).

* Show your students how useful it is to be prepared to live and work in different cultures.

* Teach multiple ways of writing instead of restricting writing to North American academic styles. For example, teach your students how to organize thoughts and express ideas as is done in Chinese culture. Ask a Chinese graduate student who acquired his or her undergraduate education in China to show you how Chinese scholars write academic papers, or invite that student to your class to talk to your students. Then, ask your students to write a short paper in English following an academic Chinese structure and organization.

* Vary pedagogical methods, i.e., teach as is taught in other cultures and traditions. For example, resort to story-telling, organize circles, potlucks in -or ideally outside- the classroom to acknowledge aboriginal traditions. Or base part of your pedagogy on notions of Dharma, which emphasize personal introspection, self-awareness, self-realization, and self-improvement (Haigh, 2009).

* Include texts in foreign languages that some of your students speak as alternative or supplementary to texts in English. Even if you do not read in a foreign language, as disciplinary expert, you are probably familiar with the text and the author, or you probably read an English translation. Most foreign language journals bring an abstract in English. So, it is not very difficult to know the content of an article in your discipline even if you do not speak that language. Invite the students that read those articles to comment them in class. Unilingual speakers will see the value of reading the discipline in other languages.

* Invite guests from non mainstream traditions, such as an aboriginal elder, a visible minority professional, or a foreign religious leader. They can discuss topics related to your course, and your students can gain insight into their worldviews.

* Organize student presentations where students discuss a problem from their own tradition. A variation of this activity is to ask students to present a topic from a tradition that is different from their own.

* Discuss disciplinary content that interests diverse groups of students. For example, recent immigrant students want to see issues related to immigration, assimilation, and heritage discussed in class. If you teach US literature you can include Chicano authors’ short stories dealing with problems faced by Latino immigrant families, such as stories by Francisco Jimenez. If you teach Contracts, you can include the notion and formation of contracts found in legal traditions outside North America.

* Mature students have very rich life experiences. Make room for them to share their experiences with the rest of the class.

* Assess whether students can generate, organize, and express thought in a multitude of diverse ways. Assessment is the component in the aligned teaching system that most greatly influences the approach students take to learning (Gibbs, 1999). So, if your assessment actually evaluates whether and how well students have mastered a wide array of knowledge modes, diverse academic skills, and non-traditional disciplinary perspectives, students will be likely to achieve your intended learning outcomes (Biggs, 2003).

* Design assessment tasks that are representative of different cultures and traditions. Do not restrict your assessment tasks to exams, multiple choice tests, research papers, and group presentations. Adopt assessment tools used in other cultures, such as informal dialogues, holistic evaluation of student performance throughout the course, or self-evaluation. Another alternative is to ask your students to gather evidence that is customary in their traditions to show how well they have achieved the intended learning outcomes.

Conclusions

When students and teachers came to university from the same privileged social backgrounds, they shared similar values and principles. So, there was no difference of perspective between teachers and students. The lack of success of individual students was interpreted as individual failures, generally explained in terms of lack of application and effort on the part of those students. Since today, non-traditional students make up a large percentage of North American classrooms, what was once an explanation in terms of individual students, today is a generalization about underpreparedness.

Inclusive teaching acknowledges and incorporates diverse knowledge modes, thought processes, and expressive styles into the classroom. It prepares both mainstream and minority students to succeed as interculturally knowledgeable citizens in today’s globalized world.

References

* Biggs, J. (2003). Teaching for Quality Learning at University. Buckingham: Open University Press, Second edition.

* Charter, A. (1996). Integrating Traditional Aboriginal Teaching and Learning Approaches in Post-Secondary Settings, ERIC document ED403091.

* Gabriel, K. (2008). Teaching Unprepared Students: Strategies for Promoting Success and Retention in Higher Education. Stylus Publishing.

* Côté & Allahar, (2007). Ivory Tower Blues: A University System in Crisis. Toronto: University of Toronto Press.

* Gibbs, G. (1999),  “Using Assessment Strategically to Change the Way Students Learn”, chapter 4 in S. Brown and A. Glasner (eds) (1999), Assessment Matters in Higher Education, Society for Research into Higher Education and Open University Press, Buckingham, UK.

* Fox, H. (1994). Listening to the world: Cultural issues in academic writing, Urbana, IL: NCTE.

* Haigh, M. (2009). Fostering Cross-Cultural Empathy with Non-Western Curricular Structures, Journal of Studies in International Education, Vol. 13 No.2. p. 271.

* Schuerholz-Lehr, S. (2007). Teaching for Global Literacy in Higher Education: How Prepared Are the Educators? Journal of Studies in International Education, Vol. 11 No. 2, 2007, p.180.

* Tinto, V. (2008). Moving Beyond Access: College Success for Low-Income, First Generation Students. The Pell Institute for the Study of Opportunity in Higher Education, Washington DC.

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965. It’s The Little Things That Make The Big Difference

Tuesday, September 15th, 2009

Folks:

The posting below gives some excellent, often forgotten, advice on how the seemingly little things you do in your interactions with people can make a big difference down the road.  This is particularly true in academia where the turn over in colleagues is very low.  It is from Chapter 8, Paint the Target Around the Arrow, in the book What I Wish I Knew When I Was 20: A Crash Course on Making Your Place in the World by Tina Seelig, the Chong Moon Lee Executive Director, Stanford Technology Ventures Program. Copyright © 2009 Harper Collins Publishers, All rights reserved. Reprinted with permission. 10 East 53rd Street, New York, NY 10022 http://www.harpercollins.com/books/9780061735196/What_I_Wish_I_Knew_When_I_Was_20/index.aspx

Regards,

Rick Reis

reis@stanford.edu

UP NEXT:  Inclusive Teaching Strategies to Promote Non-Traditional Student Success

Tomorrow’s Academic Careers

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It’s The Little Things That Make The Big Difference

Showing appreciation for the things others do for you has a profound effect on how you’re perceived. Keep in mind that everything someone does for you has an opportunity cost. That means if someone takes time out of his or her day to attend to you, there’s something they haven’t done for themselves or for someone else. It’s easy to fool yourself into thinking your request is small. But when someone is busy there are no small requests. They have to stop what they’re doing, focus on your request, and take the time to respond. With that in mind, there is never a time when you shouldn’t thank someone for doing something for you. In fact, assume a thank-you note is in order, and look at situations when you don’t send one as the exception. Because so few people actually do this (unfortunately), you will certainly stand out from the crowd.

Some of the other little things that make a big difference in your life are simple, while others are more challenging. Some are intuitive and others surprising. Some are taught in schools but most are not. Over the years I’ve stumbled many times, sometimes irreversibly, by not understanding these “little things.”

First and foremost, remember that there are only fifty people in the world. Of course, this isn’t true literally. But it often feels that way because you’re likely to bump into people you know, or people who know the people you know, all over the world. The person sitting next to you might become your boss, your employee, your customer, or your sister-in-law. Over the course of your life, the same people will quite likely play many different roles. I’ve had many occasions where individuals who were once my superiors later came to me for help, and I’ve found myself going to people who were once my subordinates for guidance. The roles we play continue to change in surprising ways over time, and you will be amazed by the people who keep showing up in your life.

Because we live in such a small world, it really is important not to burn bridges, no matter how tempted you might be. You aren’t going to like everyone and everyone isn’t going to like you, but there’s no need to make enemies. For example, when you look for your next job, it’s quite likely that the person interviewing you will know someone you know. In this way your reputation precedes you everywhere you go. This is beneficial when you have a great reputation, but harmful when your reputation is damaged.

I’ve seen the following scenario play out innumerable times. Imagine you’re interviewing for a job that has dozens of candidates. The interview goes well and you appear to be a great match for the position. During the meeting, the interviewer looks at your résumé and realizes that you used to work with an old friend of hers. After the interview, she makes a quick call to her friend to ask about you. A casual comment from her friend about your past performance can seal the deal or cut you off at the knees. In many cases you will believe the job was in the bag, right before you receive a rejection letter. You’ll never know what hit you.

Essentially, your reputation is your most valuable asset-so guard it well. But don’t be terribly demoralized if you make some mistakes along the way. With time it is possible to repair a stained reputation. Over the years I’ve come up with a metaphor that has helped me put this in perspective: every experience you have with someone else is like a drop of water falling into a pool. As your experiences with that person grow, the drops accumulate and the pool deepens. Positive interactions are clear drops of water and negative interactions are red drops of water. But they aren’t equal. That is, a number of clear drops can dilute one red drop, and that number differs for different people. Those who are very forgiving only need a few positive experiences-clear drops-to dilute a bad experience, while those who are less forgiving need a lot more to wash away the red. Also, for most people the pool drains slowly. As a result, we tend to pay attention to the experiences that have happened most recently, as opposed to those that happened a long time ago. This metaphor implies that if you have a large reserve of positive experiences with someone, then one red drop is hardly noticed. It’s like putting a drop of red ink into the ocean. But if you don’t know a person well, one bad experience stains the pool bright red. You can wash away negative interactions by flooding the pool with positive interactions until the red drops fade, but the deeper the red, the more work you have to do to cleanse the pool. I’ve found that sometimes the pool color never clears; when that happens, it’s time to stop interacting with that particular person.

This serves as a reminder of the importance of every experience we have with others, whether they are friends, family, co-workers, or service providers. In fact, some organizations actually capture information about how you treat them, and that influences how they treat you. For example, at some well- known business schools, every interaction a candidate has with the school or its personnel is noted. If a candidate is rude to the receptionist, this is recorded in his or her file and comes into play when admissions decisions are made. This also happens at companies such as JetBlue. According to Bob Sutton’s The No Asshole Rule, if you’re consistently rude to JetBlue’s staff, you will get blacklisted and find it strangely impossible to get a seat on their planes.

Obviously, you can’t make everyone happy all the time, and some of your actions are going to ruffle feathers. One way to figure out how to handle these situations is to imagine how you will describe what happened later, when the dust has cleared. I’m reminded of a case a few years ago when a student came to me for advice. He was leading the campus-wide business plan competition and one team didn’t show up for the final round of judging. Like all the teams that reach that stage of the competition, the team had been working on the project for seven months and had managed to make it over a lot of hurdles to get to the finish line. The team hadn’t received the message about the presentation time, in part because it was posted late and in part because they weren’t paying attention. The student who came to ask my opinion was torn about what to do. He felt there were two clear choices: he could hold fast to the rules and disqualify the team, or he could be flexible and find another time for them to present their work. His gut reaction was to stick to the rules. Everyone else had managed to show up, and it was going to be a burden to reschedule. The only guidance I gave him was this: whatever he did, I hoped he would be pleased with his decision at a later date. I urged him to consider how he would describe this challenge if during a job interview he were asked how he handled an ambiguous situation. The delinquent team was subsequently allowed to present, and I realized afterward that thinking about how you want to tell the story in the future is a great way to assess your response to dilemmas in general. Craft the story now so you’ll be proud to tell it later.

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964. Managing Tight Budgets

Thursday, September 10th, 2009

Folks:

The posting below gives some useful pointers on what department chairs can do to manage their budgets in this difficult times..  It is by Mary Lou Higgerson, vice president for academic affairs and dean of the college at Baldwin-Wallace College and coauthor of Effective Leadership Communication (Anker, 2007) and Barry McCauliff, professor and former chair of communication at Clarion University. Email: mlhigger@bw.edu, mccaulif@clarion.edu. The article appeared in The Department Chair: A Resource for Academic Administrators, Summer, 2009, Vol. 20, No. 1., pp 1-3. For further information on how to subscribe, as well as pricing and discount information, please contact, Sandy Quade, Account Manager, John Wiley & Sons, Phone: (203) 643-8066 (squadepe@wiley.com). or see: http://www.josseybass.com/WileyCDA/WileyTitle/productCd-DCH.html

Regards,

Rick Reis

reis@stanford.edu

UP NEXT:  It’s The Little Things That Make The   Big Difference

Tomorrow’s Academia

Managing Tight Budgets

As institutions of higher education face the challenge of managing in a recession,it is important for chairs to

proactively employ measures that make optimal use of department time and money and consider new ways of

securing additional resources for the department.

Making more optimal use of the available budget and securing resources for the department may seem like an

impossible task at a time when many institutions are freezing positions, reducing salaries, enforcing mandatory furloughs, and exercising other measures to shore up institutional finances in the face of devalued endowments and lost revenue. While the specific strategies that work best will vary with the institution, chairs are not powerless.The most effective strategies for an individual chair will be determined, in large part, by what decisions are delegated to chairs on the campus. For example, department chairs who are

empowered to build course schedules have a means for achieving economies that can reduce faculty workloads and spare the money spent on overload teaching and/or adjunct faculty. In contrast,what does not work is relying on requests for additional funds at a time when the institution is managing campus-wide freezes in new positions, capital expenditures, and slash or salary increases.

In this article we offer strategies that chairs can employ to successfully meet department revenue needs with tight budgets. The strategies presented are those that are likely to have value for the greatest number of chairs across a full range of institution types in this very difficult economy.

Share a Position

When securing a new or replacement position is unlikely,consider proposing a joint appointment between two academic departments or between an academic department and some other entity on campus.For example,the need for additional faculty in foreign language might be combined with the need for additional faculty to teach courses in international business,international law,or intercultural communication.Or,a chair might propose a position shared with an academic support unit such as the writing lab,learning center,academic advisement,or career services.In some instances, chairs might consider a joint appointment shared by two institutions

in the same region.A shared appointment between neighboring institutions that,for example,share a 2-plus-2 or a 3-plus-2 articulation agreement could benefit student learning at both institutions.

Revise the Curriculum

When institutions are unable to replace departing faculty, the workload for remaining faculty increases. The department can help restore faculty workloads and sanity by reducing the number of courses offered. This might be done by reducing electives, rotating some courses under a special topics course offering, and/or repackaging the course content while eliminating units of study that have become less relevant. Generally, any effort to structure the curriculum to more efficiently lead students through the major (or minor) will spare both faculty time and department resources. Such changes are likely to have the added benefit of improving student scores on assessment measures and increasing retention and graduation rates- outcomes that will make any department more valuable to the institution.

Eliminate Unnecessary Work

Chairs do faculty a huge service when they help them know which tasks can be eliminated. The department can effectively reduce existing workloads by eliminating courses, programs, and initiatives that have outlived their usefulness.Unnecessary work may exist in such ongoing initiatives as assessment, newsletters, department meetings, and student organizations. For example, as the assessment of student learning be-

comes more integrated with instruction, it is not essential to assess every variable each year.Chairs can make the assessment of student learning more manageable for faculty by collecting targeted data that help to inform current decisions without producing lengthy reports that sit on a shelf until the next program review. Chairs should lead the faculty in a continuous review that considers the benefit derived from all expenditures of time and money.For example, if department resources are used to support a student organization,consider what percentage of the majors participate and whether the organization’s activities benefit individual students and the department’s efforts to increase retention. Similarly, the department should ask whether the money spent on student workers provides optimal benefit to the department. In sum, assess whether the

benefits received warrant the faculty time and department funds spent on the activity.Knowing the return on the investment of time and budget can be useful in deciding which tasks might be eliminated.

Form Partnerships

Chairs can form mutually beneficial partnerships with other departments and offices on campus as well as with off-campus agencies. Departments might,for example,form alliances that permit the sharing of faculty and staff, the co-funding of mutually beneficial initiatives, or the exchange of professional expertise. Departments in the social sciences might pool their resources to deliver a research methods course that serves all students majoring in the different social sciences disciplines.Cost sharing for equipment or

facilities that are not used daily can help stretch resources.When a professional conference is likely to draw faculty from different departments,it can be cost effective to register as a team from the institution as most conferences offer group and early-bird registration discounts. Such partnerships not only help to extend scarce resources, they help to accrue additional visibility for the work being done in the department. Departments can sometimes stretch tight budgets by trading expertise with other departments. For example, faculty in the computer science department may help design a web page for another department in return for assistance in designing a survey instrument for assessing student learning. Picking up tasks that align more closely with department expertise in return for work that would widen a department’s skill set can save time and frustration.

Use Technology

Advances in technology make it possible to provide interactive experiences for students and faculty with professionals at other locations without leaving campus. Technology can also permit departments to teach more students in a single class section while providing differentiated instruction. Many departments have successfully incorporated smart classrooms as a way of delivering classroom instruction to a greater number of students. These technologically enhanced classrooms permit the integration of PowerPoint presentations, video and DVD feeds, document cameras, direct connection to Internet sites, and other such instructional tools. Newer technologies like Personal Response Systems can be used in large classes to increase the amount of interaction between students and faculty. With “clickers,”students are able to respond to Socratic questions posed by the instructor, and the instructor is able to monitor student responses to the con-

tent being presented-all during the lecture. Use of this technology permits faculty to tailor and even repeat lecture material being presented in response to student need and understanding.

Analyze Course Enrollment

Tracking course attrition can yield significant savings for the department. In particular,it is helpful to track the typical first-week drop rate for each course section and use this information to reduce the number of empty seats in each class. No matter the cap on a course, empty seats represent wasted resources. If the chair knows how many students typically drop a class during the first week, it becomes possible to prevent

any loss by adding that number of students above the cap. This can be done in a way that does not create extra work for faculty by telling students on the wait list to attend the class from day one so they can be added to the roster should space become available.

Conclusion

We hope these strategies stimulate further thinking about how you might use the decisions and responsi-

bilities assigned to you to manage tight department budgets during this time of serious economic challenge

for higher education. We encourage you to share your thoughts on this topic with other chairs, as we expect

this will be a pressing issue at both public and private institutions for some time.

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This article is based on a presentation at the 26th annual Academic Chairpersons Conference, February 11-13, 2009, Orlando,Florida.

963. Strengthening the Foundations of Students’ Excellence, Integrity and Social Contribution

Thursday, September 10th, 2009

Folks:

The posting below looks at how to apply analytical thinking to applications in the real world.   It is #45 in the monthly series called Carnegie Foundation Perspectives and is by Senior Scholars Anne Colby and William M. Sullivan. The Foundation invites your response at: CarnegiePresident@carnegiefoundation.org. © 2009 The Carnegie Foundation for the Advancement of Teaching, 51 Vista Lane, Stanford, CA 94305 Reprinted with permission.

Regards,

Rick Reis

reis@stanford.edu

UP NEXT: Managing Tight Budgets

Tomorrow’s Teaching and Learning

Strengthening the Foundations of Students’ Excellence, Integrity and Social Contribution

In this month’s Carnegie Perspectives, Senior Scholars Anne Colby and William M. Sullivan write that colleges should aim to teach students how to use knowledge and criticism not only as ends in themselves, but as means toward responsible engagement with the life of their times. This essay is adapted from an article with the same title that appeared in the winter 2009 issue of Liberal Education, published by the Association of American Colleges and Universities. Both come from the Carnegie/Jossey-Bass book, A New Agenda for Higher Education: Shaping a Life of the Mind for Practice.

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College education is a highly formative experience. It proves eventful and life-shaping for students of any age. College provides a uniquely powerful moment in which students rethink their lives, expand their intellectual and cultural horizons, and focus on future goals, often in new ways. Yet, we suspect that when they reflect on their time in higher education, many graduates feel a gnawing sense that something important was missing, that the overall educational experience could have been more helpful in enabling them to come to grips with their lives.

In their catalogues and advertising, universities and colleges frequently speak of preparing their graduates to live discerning and responsible lives. This is especially true of institutions that lay claim to a heritage of liberal education. But few institutions of higher learning devote significant curricular attention to questions of purpose, vocation or personal meaning. Why is this so? We believe that this neglect of direction, meaning and other aspects of personal responsibility as serious educational goals is the unintended consequence of too narrow a pursuit of higher education’s most cherished value: analytical thinking.

Analytical thinking involves making sense of particular events in terms of general concepts and then manipulating those concepts according to general rules or principles. Analytical thinking involves framing the particularity of actual experience in terms of categories at a higher level of abstraction. This is “rigorous” thinking that is central to modern societies. It enables scientific explanation and theory-building, and their powerful application in technological innovation. These skills play an important part in making democratic as well as academic or intellectual life possible. Analytical thinking is a necessary skill for modern living, and most entering students need considerable help to gain the essential intellectual skills analytical thinking entails.

Our quarrel, then, is not with analytical thinking itself but rather with the tendency in the academy to treat analytical thinking, along with mastery of substantive content, as sufficient goals for higher education. When this happens, the over-emphasis on analytical thinking creates an academic culture that reveres analytical rigor as the only important consideration, disconnecting rigorous thinking from sources of human meaning and value. This threatens to create a culture of argument that is so skeptical and detached that it can become unmoored from the human purposes that rationality and rigor are meant to serve. Analytical thinking teaches students how to argue all sides of an issue, but pursued by itself, it often leaves them with the sense that the ultimate choice of where to come down is arbitrary. One result is that humanities disciplines, in particular, come to be regarded by students as trading in mere “opinion” as opposed to rigorously demonstrated “facts”-which appear the only kind of knowledge worth having.

This is not a new problem. At the source of Western rationality, Plato already was warning about the nihilistic potential of acquiring skills of critical argument that are not well grounded by a moral compass. Plato has Socrates humorously compare such unmoored, fledgling dialecticians to young hounds who discover they can tear to bits any argument, making the weaker and worse case seem like the stronger and better one. (Many academics, perhaps, can recognize in this description more than a few young and not-so-young hounds they have encountered.)

Analytical thinking is an incomplete educational agenda in part because it disconnects rationality from purpose, and academic understanding from practical understanding or judgment. In order to prepare for decision and action in the world, students need to develop not only facility with concepts and critical analysis but also judgment about real situations in all their particularity, ambiguity, uncertainty and complexity. They need to develop practical reasoning.

Despite the challenge this near-exclusive emphasis on analytical reasoning poses, we believe that higher education can be reshaped so that it better serves the cultivation of students’ sense of purpose and responsibility, even as it continues to strengthen the rigor of their thinking. Once recognized, the thinness of the way critical thinking is currently presented to students can be corrected. In fact, resources for such correction and enrichment are already present in many parts of the university, although they may not be recognized as such.

In the Carnegie Foundation’s studies of undergraduate preparation in fields such as engineering, nursing and business, we have discovered that when professions confront the problem of shaping students to be competent and responsible future practitioners of their fields, they inevitably have to invent ways of teaching practical reasoning to guide and direct analytical capacities. Some even find ways to connect these teaching practices with concerns about meaning and purpose in the arts and sciences disciplines, thus bridging the notorious divide between “pure” and “applied” learning.

Plato might be surprised by this finding, but we suspect he would also be pleased. Like Moliere’s character who suddenly discovers that he has been speaking prose all his life, a more focused attention to how and where practical reasoning is being taught may bring today’s academy to rediscover in some of its peripheries ways to bring essential but too often neglected purposes of higher education back to the center of attention.

962 Tenure’s Value … to Society

Thursday, September 3rd, 2009

Folks:

The posting below looks gives an interesting take on the value of tenure. It is by Scott Jaschik and is from the June 8, 2009 issue of INSIDE HIGHER ED, an excellent – and free – online source for news, opinion and jobs for all of higher education. You can subscribe by going to: http://insidehighered.com/. Also for a free daily update from Inside Higher Ed, e-mail [scott.jaschik@insidehighered.com]. Copyright © 2009 Inside Higher Ed Reprinted with permission.

Regards,

Rick Reis
reis@stanford.edu
UP NEXT: Strengthening the Foundations of Students’ Excellence, Integrity and Social Contribution

Tomorrow’s Academia

Tenure’s Value … to Society

A judge ruled last week in Colorado that not only is tenure a good thing for the professors who enjoy it, it is valuable to the public. Further, the court ruled that the value (to the public) of tenure outweighed the value of giving colleges flexibility in hiring and dismissing. That is a principle that faculty members say is very important and makes this case about much more than the specific issues at play.

While noting “countervailing public interests” in the case, the judge wrote that “the public interest is advanced more by tenure systems that favor academic freedom over tenure systems that favor flexibility in hiring or firing.” The ruling added that “by its very nature, tenure promotes a system in which academic freedom is protected” and that “a tenure system that allows flexibility in firing is oxymoronic.”

The ruling came in a long legal battle over rules changes imposed by the board of Metropolitan State College of Denver on its faculty members in 2003. The changes — made in a faculty handbook — removed many of the rights of faculty members in cases of layoffs, where previous college policies had given such professors seniority rights to avoid layoffs in many cases, and the right to be hired back in many other cases. Metro State’s board said that the changes were needed, some professors sued, and the case has been in the courts ever since.

The first ruling in the case, by a state district court in 2005, backed the college’s board and not the faculty who sued. The judge ruled that the changes in the faculty handbook did not materially change tenure protections. But the professors appealed and, backed by the American Association of University Professors, won the next round. A state appeals court in 2007 ordered a new trial, at which the judge was to consider a series of questions, such as the public interest in tenure vs. flexibility, and the reasonable expectations of tenured faculty members that the faculty handbook that existed prior to 2003 represented a commitment on behalf of the college.

On these questions, Judge Norman D. Haglund ruled in favor of the professors. The decision noted that the college questioned whether its professors had specific expectations related to the old faculty handbook not changing. The judge indicated that the compelling evidence was not about Metro State’s professors but the expert testimony about “industry-wide expectations of academic institutions and tenured faculty.”

Rachel Levinson, senior counsel for the AAUP, called the ruling “fantastic,” both for the individual faculty members and for professors elsewhere. Those who were at Metro State prior to the handbook changes will still have the protections they enjoyed at that time, she said.

“More broadly, what this does is reiterate the value of tenure and the importance of tenure, and that tenure itself can be a public interest,” Levinson said. She noted that the college “was trying to argue that its flexibility was the sole public interest,” and that a court endorsement of that idea could have been dangerous for many faculty members.

A spokeswoman for Metro State said that lawyers were still reviewing the ruling and that no decision had been made on whether to appeal.

961. The Ten Worst Teaching Mistakes

Wednesday, September 2nd, 2009

Folks:

The posting below looks at common teaching mistakes we need to avoid.  it is by Richard M. Felder, North Carolina State University and Rebecca Brent, Education Designs, Inc. See also Felder’s: RESOURCES IN SCIENCE AND ENGINEERING EDUCATION at: http://www4.ncsu.edu/unity/lockers/users/f/felder/public/

Regards,

Rick Reis

reis@stanford.edu

UP NEXT: Tenure’s Value … to Society

The Ten Worst Teaching Mistakes

Like most faculty members, we began our academic careers with zero prior instruction on college teaching and quickly made almost every possible blunder. We’ve also been peer reviewers and mentors to colleagues, and that experience on top of our own early stumbling has given us a good sense of the most common mistakes college teachers make. In this column and one to follow we present our top ten list, in roughly increasing order of badness. Doing some of the things on the list may occasionally be justified, so we’re not telling you to avoid all of them at all costs. We are suggesting that you avoid making a habit of any of them.

Mistake #10. When you ask a question in class, immediately call for volunteers.

You know what happens when you do that.  Most of the students avoid eye contact, and either you get a response from one of the two or three who always volunteer or you answer your own question. Few students even bother to think about the question, since they know that eventually someone else will provide the answer.

We have a suggestion for a better way to handle questioning, but it’s the same one we’ll have for Mistake #9 so let’s hold off on it for a moment.

Mistake #9. Call on students cold.

You stop in mid-lecture and point your finger abruptly: “Joe, what’s the next step?”  Some students are comfortable under that kind of pressure, but many could have trouble thinking of their own name. If you frequently call on students without giving them time to think (”cold-calling”), the ones who are intimidated by it won’t be following your lecture as much as praying that you don’t land on them. Even worse, as soon as you call on someone, the others breathe a sigh of relief and stop thinking.

A better approach to questioning in class is active learning.1 Ask the question and give the students a short time to come up with an answer, working either individually or in small groups. Stop them when the time is up and call on a few to report what they came up with. Then, if you haven’t gotten the complete response you’re looking for, call for volunteers. The students will have time to think about the question, and-unlike what happens when you always jump directly to volunteers (Mistake #10)-most will try to come up with a response because they don’t want to look bad if you call on them. With active learning you’ll also avoid the intimidation of cold-calling (Mistake #9) and you’ll get more and better answers to your questions. Most importantly, real learning will take place in class, something that doesn’t happen much in traditional lectures.2

Mistake #8. Turn classes into PowerPoint shows.

It has become common for instructors to put their lecture notes into PowerPoint and to spend their class time mainly droning through the slides. Classes like that are generally a waste of time for everyone.3 If the students don’t have paper copies of the slides, there’s no way they can keep up. If they have the copies, they can read the slides faster than the instructor can lecture through them, the classes are exercises in boredom, the students have little incentive to show up, and many don’t.

Turning classes into extended slide shows is a specific example of:

Mistake #7. Fail to provide variety in instruction.

Nonstop lecturing produces very little learning,2 but if good instructors never lectured they could not motivate students by occasionally sharing their experience and wisdom. Pure PowerPoint shows are ineffective, but so are lectures with no visual content-schematics, diagrams, animations, photos, video clips, etc.-for which PowerPoint is ideal. Individual student assignments alone would not teach students the critical skills of teamwork, leadership, and conflict management they will need to succeed as professionals, but team assignments alone would not promote the equally important trait of independent learning. Effective instruction mixes things up: boardwork, multimedia, storytelling, discussion, activities, individual assignments, and group work (being careful to avoid Mistake #6). The more variety you build in, the more effective the class is likely to be.

Mistake #6. Have students work in groups with no individual accountability.

All students and instructors who have ever been involved with group work know the potential downside. One or two students do the work, the others coast along understanding little of what their more responsible teammates did, everyone gets the same grade, resentments and conflicts build, and the students learn nothing about high-performance teamwork and how to achieve it.

The way to make group work work is cooperative learning, an exhaustively researched instructional method that effectively promotes development of both cognitive and interpersonal skills. One of the defining features of this method is individual accountability-holding each team member accountable for the entire project and not just the part that he or she may have focused on. References on cooperative learning offer suggestions for achieving individual accountability, including giving individual exams covering the full range of knowledge and skills required to complete the project and assigning individual grades based in part on how well the students met their responsibilities to their team.4,5

Mistake #5. Fail to establish relevance.

Students learn best when they clearly perceive the relevance of course content to their interests and career goals. The “trust me” approach to education (”You may have no idea now why you need to know this stuff but trust me, in a few years you’ll see how important it is!”) doesn’t inspire students with a burning desire to learn, and those who do learn tend to be motivated only by grades.

To provide better motivation, begin the course by describing how the content relates to important technological and social problems and to whatever you know of the students’ experience, interests, and career goals, and do the same thing when you introduce each new topic. (If there are no such connections, why is the course being taught?) Consider applying inductive methods such as guided inquiry and problem-based learning, which use real-world problems to provide context for all course material.6 You can anticipate some student resistance to those methods, since they force students to take unaccustomed responsibility for their own learning, but there are effective ways to defuse resistance, 7; and the methods lead to enough additional learning to justify whatever additional effort it may take to implement them.

Mistake #4. Give tests that are too long.

Engineering professors routinely give exams that are too long for most of their students. The exams may include problems that involve a lot of time-consuming mathematical analysis and/or calculations, or problems with unfamiliar twists that may take a long time to figure out, or just too many problems. The few students who work fast enough to finish may make careless mistakes but can still do well thanks to partial credit, while those who never get to some problems or who can’t quickly figure out the tricks get failing grades. After several such experiences, many students switch to other curricula, one factor among several that cause engineering enrollments to decrease by 40% or more in the first two years of the curriculum. When concerns are raised about the impact of this attrition on the engineering pipeline, the instructors argue that the dropouts are all incompetent or lazy and unqualified to be engineers.

The instructors are wrong. Studies that have attempted to correlate grades of graduates with subsequent career success (as measured by promotions, salary increases, and employer evaluations) have found that the correlations are negligible 8; students who drop out of engineering have the same academic profile as those who stay 9; and no one has ever demonstrated that students who can solve a quantitative problem in 20 minutes will do any better as engineers than students who need 35 minutes. In fact, students who are careful and methodical but slow may be better engineers than students who are quick but careless. Consider which type you would rather have designing the bridges you drive across or the planes you fly in.

If you want to evaluate your students’ potential to be successful professionals, test their mastery of the knowledge and skills you are teaching, not their problem-solving speed. After you make up a test and think it’s perfect, take it and time yourself, and make sure you give the students at least three times longer to take it than you needed (since you made it up, you don’t have to stop and think about it)-and if a test is particularly challenging or involves a lot of derivations or calculations, the ratio should be four or five to one for the test to be fair.10

Mistake #3: Get stuck in a rut

Some instructors teach a course two or three times, feel satisfied with their lecture notes and PowerPoint slides and assignments, and don’t change a thing for the rest of their careers except maybe to update a couple of references. Such courses often become mechanical for the instructors, boring for the students, and after a while, hopelessly antiquated.

Things are always happening that provide incentives and opportunities for improving courses. New developments in course subject areas are presented in research journals; changes in the global economy call on programs to equip their graduates with new skills; improved teaching techniques are described in conference presentations and papers; and new instructional resources are made available in digital libraries such as SMETE (www.smete.org), Merlot (www.merlot.org/merlot/index.htm), and the MIT Open Courseware site (http://ocw.mit.edu).

This is not to say that you have to make major revisions in your course every time you give it-you probably don’t have time to do that, and there’s no reason to. Rather, just keep your eyes open for possible improvements you might make in the time available to you. Go to some education sessions at professional conferences; read articles in educational journals in your discipline; visit one or two of those digital libraries to see what tutorials, demonstrations, and simulations they’ve got for your course; and commit to making one or two changes in the course whenever you teach it. If you do that, the course won’t get stale, and neither will you.

Mistake #2. Teach without clear learning objectives

The traditional approach to teaching is to design lectures and assignments that cover topics listed in the syllabus, give exams on those topics, and move on. The first time most instructors think seriously about what they want students to do with the course material is when they write the exams, by which time it may be too late to provide sufficient practice in the skills required to solve the exam problems. It is pointless-and arguably unethical-to test students on skills you haven’t really taught.

A key to making courses coherent and tests fair is to write learning objectives-explicit statements of what students should be able to do if they have learned what the instructor wants them to learn-and to use the objectives as the basis for designing lessons, assignments, and exams.11 The objectives should all specify observable actions (e.g., define, explain, calculate, solve, model, critique, and design), avoiding vague and unobservable terms like know, learn, understand, and appreciate. Besides using the objectives to design your instruction, consider sharing them with the students as study guides for exams. The clearer you are about your expectations (especially high-level ones that involve deep analysis and conceptual understanding, critical thinking, and creative thinking), the more likely the students will be to meet them, and nothing clarifies expectations like good learning objectives.

Mistake #1. Disrespect students.

How much students learn in a course depends to a great extent on the instructor’s attitude. Two different instructors could teach the same material to the same group of students using the same methods, give identical exams, and get dramatically different results. Under one teacher, the students might get good grades and give high ratings to the course and instructor; under the other teacher, the grades could be low, the ratings could be abysmal, and if the course is a gateway to the curriculum, many of the students might not be there next semester. The difference between the students’ performance in the two classes could easily stem from the instructors’ attitudes. If Instructor A conveys respect for the students and a sense that he/she cares about their learning and Instructor B appears indifferent and/or disrespectful, the differences in exam grades and ratings should come as no surprise.

Even if you genuinely respect and care about your students, you can unintentionally give them the opposite sense. Here are several ways to do it: (1) Make sarcastic remarks in class about their skills, intelligence, and work ethics; (2) disparage their questions or their responses to your questions; (3) give the impression that you are in front of them because it’s your job, not because you like the subject and enjoy teaching it; (4) frequently come to class unprepared, run overtime, and cancel classes; (5) don’t show up for office hours, or show up but act annoyed when students come in with questions. If you’ve slipped into any of those practices, try to drop them. If you give students a sense that you don’t respect them, the class will probably be a bad experience for everyone no matter what else you do, while if you clearly convey respect and caring, it will cover a multitude of pedagogical sins you might commit.

References

1. R.M. Felder and R. Brent, “Learning by Doing,” Chem. Engr. Education, 37(4), 282-283 (2003), <www.ncsu.edu/felder-public/Columns/Active.pdf>.

2. M. Prince, “Does Active Learning Work? A Review of the Research,” J. Engr. Education, 93(3), 223-231 (2004), <www.ncsu.edu/felder-public/Papers/Prince_AL.pdf>.

3. R.M. Felder and R. Brent, “Death by PowerPoint,” Chem. Engr. Education, 39(1), 28-29 (2005), <www.ncsu.edu/felder-public/Columns/PowerPoint.pdf>.

4. R.M. Felder and R. Brent, “Cooperative Learning,” in P.A. Mabrouk, ed., Active Learning: Models from the Analytical Sciences, ACS Symposium Series 970, Chapter 4. Washington, DC: American Chemical Society, 2007, <www.ncsu.edu/felder-public/Papers/CLChapter.pdf>.

5. CATME (Comprehensive Assessment of Team Member Effectiveness), <www.catme.org>.

6. M.J. Prince and R.M. Felder, “Inductive Teaching and Learning Methods: Definitions, Comparisons, and Research Bases,” J. Engr. Education, 95(2), 123-138 (2006), <www.ncsu.edu/felder-public/Papers/InductiveTeaching.pdf>.

7. R.M. Felder, “Sermons for Grumpy Campers,” Chem. Engr. Education, 41(3), 183-184 (2007), <www.ncsu.edu/felder-public/Columns/Sermons.pdf>.

8. P.A. Cohen, “College Grades and Adult Achievement: A Research Synthesis,” Res. in Higher Ed., 20(3), 281-293 (1984); G.E. Samson, M.E. Graue, T. Weinstein, & H.J. Walberg, “Academic and Occupational Performance: A Quantitative Synthesis,” Am. Educ. Res. Journal, 2 21(2), 311-321 (1984).

9. E. Seymour & N.M. Hewitt, Talking about Leaving: Why Undergraduates Leave the Sciences, Boulder, CO: Westview Press, 1997.

10. R.M. Felder, “Designing Tests to Maximize Learning,” J. Prof. Issues in Engr. Education and Practice, 128(1), 1-3 (2002).

<http://www.ncsu.edu/felder-public/Papers/TestingTips.htm>.

11. R.M. Felder & R. Brent, “Objectively Speaking,” Chem. Engr. Education, 31(3), 178-179 (1997), <http://www.ncsu.edu/felder-public/Columns/Objectives.html>.